# Merchant

# Manual Create (Method 1: Add a page)

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  • Fill in order details
    • Transaction ID is not required When the logistics order number is not filled in, the system defaults to add the transaction ID to ensure the uniqueness of the order
  • Logistics number is not required
  • Fill in buyer information img.png
  • Search and select the product, click the Batch Add
  • Fill in the corresponding product quantity
  • Click Generate Order to complete the addition

# Manual Create (Method 2: Add batches in Excel)

  • In Merchant Review-Order Import img.png
  • Click the button Import Order to download the in-transit template img.png img.png
  • Note the tips for exporting templates
    • Tip 1: You must fill in the order data on this page, * is required, delete the template order and prompt words on this page before filling in
    • Tip 2: The platform name, logistics company, logistics tracking number, and order number of the composite order must be the same -Tip 3: Platform name, logistics company, must use the fixed name in Excel
    • Tip 4: Recommend orders from different stores and import them with different Excel
    • Tip 5: Commodity code, must be stored in the commodity library
    • Tip 6: The platform name and express name must be consistent with the one provided. Copy and paste is recommended. Inconsistent names are placed in Else
  • Fill in the order information, save it, upload and update Excel in batch
  • If the upload is successful, there will be a corresponding prompt if it fails
  • Newly added orders will be displayed at the end (in reverse order of time)

# [Merchant review]-Synchronize orders

  • Select the time period and synchronize the orders that have been bound to the platform
    • Can only be synchronized, the order status is Ready to ship orders
    • After synchronization, there is a certain time difference. After a while, refresh
    • lazada, there is no date limit for JD synchronization orders
    • Shopee can only sync orders for 15 days
    • tokopedia can only sync orders for 3 days img.png

# [Merchant review]-Batch review (merchant order review)

  • Check the order to be approved
  • Conditions that need to be met for merchant review(Inventory YES)
  • The order after the merchant review will enter the warehouse review process img.png

# [All orders]

  • Show all orders after merchant review
  • For query
  • Record button: used to view the operation process of the order, the operator and the time of the operation img.png img.png

# The process of obtaining the express delivery form on each platform (for reference only)

  • Shopee
    • System timed tasks, or merchants take the initiative to obtain orders
    • The merchant actively selects the order and clicks Synchronize Logistics - get the logistics order number
    • The merchant actively selects the order and clicks the Synchronize Label - get the express delivery URL
    • Only orders within 15 days can be synchronized
  • Lazada
    • System timed tasks, or merchants take the initiative to obtain orders
    • System timed tasks, direct access to the logistics order number the same as the express delivery order URL
    • Merchants can also take the initiative to click on the Synchronize Label - get the URL of the express order
    • No date limit for synchronization orders
  • Tokopedia
    • System timed tasks, or merchants take the initiative to obtain orders
    • System timed tasks, direct access to the logistics order number the same as the express delivery order URL -Merchants can also take the initiative to click on the Synchronize Label - get the URL of the express order
    • Only orders within 3 days can be synchronized
  • Self-order order
    • When adding, directly generate the logistics order number the same as the express order URL
    • Merchants can also take the initiative to click on the Synchronize Label - get the URL of the express delivery
    • No date limit for synchronization orders