Tokopedia

Note

• Upgraded to Official Store orPower Merchant
• Already activated && verified email
• Not authorized to other third-party ERP software (if you have authorized third-party ERP software, please contact us)

Step 1: Obtain the store domain name (pre-condition)

• Merchants visit the official link, enter the seller center,The address is as follows: https: https://seller.tokopedia.com/settings/info
• ThePengaturan Toko menu in the lower left corner of the merchant visit page, as shown in the figure below

• The content in the red box below the picture is the store domain name

Step 2: Add business information

• Enter Shop Management-Tokopedia, click Add

• Select the site, fill in the store name, email address, domain name, remarks (optional), and finally save

Step 3: Wait for tokopedia platform review

• Merchants are waiting for tokopedia's official push email, and click Accept when they receive
• Proactively contact the business manager to increase the review speed

Step 4: Platform update ShopID

• After clicking Accept, contact the platform to update the Shop ID

Tokopedia store has authorized other ERP, how to unbind

• Solution: Log in to Tokopedia (opens new window) backstage, select Pengaturan-Aplikasi pihak Ketiga and click Hupus Untie

Tokopedia order cannot be confirmed receipt

• Reason 1: The order has been cancelled

• Reason 2: The relevant permissions are not checked in the background of the platform store

• Solution: Log in Tokopedia (opens new window) backstage, select pengaturan-Aplikasi Pihak ketiga, Check all options. If the permission cannot be checked, please contact the official account manager of the store